Goodteith Software

2009-10 has been a hectic year for us at Goodteith and most of our efforts have been focussed on making your EDI switchover as smooth as possible. A wee omission on our part means that your mailboxes are not being emptied after you receive your control messages and schedules.

Download this small updater to fix this problem and run the programme on REC2 (i.e the computer you use for EDI transfer)

You only need to do this once. Your mailbox at the dpd will then delete messages after you have downloaded them.

EDI transfer Updater

Very important, should be done every day but at LEAST once a week, even if you have FileMaker Server.
For those of you using Server and CDBurnerXP, I’ve put together a step-by-step guide to backing up the very latest versions of your files.
It is quicker to backup a backup on the external hard drive, but to start off with it’d be best to save the absolute up-to-date version.

You can find a PDF of the instructions here:
CDBurnerXP Tutorial for Server

I hope this is a help to people.

Download these utilities if you are using Filemaker Server. Install on the SERVER computer only (NOT REC1).
Installation will put three utilities on your desktop.
1) Start Server Use this if you have just stopped the server software. Server automatically runs when you switch on the computer.
2) Stop Server Stop the server if you need to restore from a backup or upgrade the system.
3) Shutdown Server Use this utility last thing at night. You can click on this at night and you will automatically create a backup to the external hard drive, then shut down the server computer.

Installation is very simple. You will be asked for the Drive letter of your external hard drive. (eg…F)

You can find the file here.

If you are emailing me a rejected batch of claims it is important that you send these files as ATTACHMENTS. Don’t embed the files in the message or your emailing software will put in carriage returns and punctuation and generally mess things up.

If anyone wants to do a “dummy” run just email me a file from your dpduploads folder on REC2 and I will tell you if you’ve done it right

send to Al@goodteith.co.uk

I have completed the file we were working on at the training weekend. Download this file and you can import records from your “found set” for any layout you care to create. The file will install into your Dental Surgery Docs folder and is called Alistair. Rename this file to your own name and it will not be overwritten at update time.

Please feel free to call us if you have any questions.

You can dowload the file from our Downloads page.

Elaine has finished another lot of instructions, find the web and pdf versions here again. Or you can go straight to them using the links on the navigation bar. I’ve also fixed the Contact Us form, so it definitely works properly now.

Elaine has typed up some instruction sheets for a few things. You’ll find them here. You can print them off from the website or download the pdf versions. I’m sure Elaine will take requests as well, you can let her know with the Contact Us page.

The first “Getting more from Goodteith” training weekend is all over, and everyone managed to get through it. Sally has stopped cooking this morning, Alistair is seeing some teeth and things are getting back to normal.
We hope everyone managed to take plenty away from the weekend: we certainly learnt a huge amount about putting on courses. Next time will definitely have course handouts, and Elaine’s instructions will posted on this site over the next few days as she writes them.
We will put together this extra file Alistair made on Saturday and make it available to download. Feel free to change away, & we promise never ever to touch it again so you can keep all the letters you make in it.

Thanks to Dental Directory for the wine.

A huge thanks to Trossachs Backpackers for letting us use the hostel all weekend. It’s a fantastic facility and we’d definitely like to do future courses there as well.

We’ve put together a little script to help with the daily backup process if you’re backing up to another hard drive every night. It might require a little fiddling to get it to work, so give us a phone if you’re going to use it.

You have got to do them, alright? Alright.

Backup Setup